Shipping policy

🚚 Shipping Policy

At Bookeaz.com, we’re committed to making your shopping experience seamless and speedy. We aim to deliver your orders as quickly as possible, often within same day (within 24 hours) of purchase—especially for local grocery and wellness items.

⏱ Delivery Timeframe

• We strive to deliver within same day (within 24 hours) for eligible orders placed during operating hours. Orders placed outside operating hours are processed the next business day.
• However, delivery times may vary based on:
  • Item availability
  • Vendor location
  • Traffic and weather conditions
  • Delivery partner capacity

Please note: We do not guarantee same day (within 24-hour) delivery, but we always do our best to fulfill orders promptly.

📌 Fast Delivery / Same‑Day Delivery Refund Eligibility

If you selected Fast Delivery or Same Day Delivery at checkout and your order is not delivered within 24 hours, you may request a refund by reporting the issue using the link below:

👉 https://www.bookeaz.com/pages/report-issues

Refund approval is subject to verification under our No Return & Conditional Refund Policy.

 

🆓 Free Delivery (Promotional Offer)

• We currently offer free delivery on select orders as part of a limited-time promotional campaign.
• This offer is subject to change or cancellation at any time without prior notice.
• Free delivery eligibility may vary based on:
  • Order value
  • Delivery ZIP code
  • Product category
  • Vendor participation

Any applicable delivery fees will be clearly displayed at checkout.